Contact Our Sales Team
1300 818 419 

browse

Your Cart
Items: 0 Total: 0.00 AUD
Checkout
Superior Solar Connecting Solutions 

Delivery & Returns

Delivery Policy

PV Connections Online accepts Visa and MasterCard only.
 
PV Connections  Online offers free delivery within Australia on all orders priced at $300 (excl. GST) and above. Orders under $300 will incur a $25+GST delivery charge. Your order will be delivered within 1 – 5 working days, depending on whether you live in an express post zone.
If you live outside of the express post zone, your package will still be given priority and should be received within 3 days of processing as per Australian Post guidelines.
When your order has been dispatched you will receive your invoice and tracking number via email, Please see http://auspost.com.au/ for more information. Orders will be processed the following business day, Monday through Friday, excluding holidays.
Orders placed on weekends and holidays will be processed the next business day. Please be sure to indicate your daytime delivery address.
Currency is in Australian Dollars (AUD) only.
 
 

Defect/Returns

1      The Customer  shall  inspect  the Goods  on delivery  and shall within  seven  (7) days   of  delivery   notify   the  Company   of  any   alleged   defect,   shortage   in quantity,   damage   or  failure  to  comply  with  the  description  or  quote.    The Customer  shall afford the Company  an opportunity to inspect the Goods  within a reasonable time  following  delivery  if the Customer  believes  the Goods  are defective   in  any   way.     If  the  Customer   shall  fail  to  comply   with  these provisions, the  Goods  shall  be  conclusively  presumed  to  be  in  accordance with the terms and conditions  and free from any defect or damage.

2      For  defective   Goods,   which  the  Company   has  agreed   in  writing  that  the Customer  is entitled  to reject, the Company’s liability  is limited to either (at the Company’s discretion)  replacing  the  Goods  or  repairing  the  Goods  provided that:

(a)   the Customer  has complied  with the provisions  of clause 8.1;

(b)   the Company  will not be liable  for Goods  which  have not been  stored  or used in a proper manner;

(c)   the Goods  are returned  in the condition  in which they were delivered  with all packaging  material and accompanied by proof of purchase.

(d)   Goods  must  be  accompanied by  a  GOODS  RETURN  FORM,  which  is included  in our catalogues and or websites  and has been authorised  by a representative of the company.

3    The Company  may  (in its discretion)  accept  the Goods  for credit  but this may

incur a restocking  fee of 20% of the invoiced  value of the returned  Goods  plus any freight.

4    Goods  made  to special  order,  Customer  specification, non-catalogue items  or product  cut  to  length  are  under  no  circumstances  acceptable  for  credit  or return.  Cancellation of orders  for special  or non-catalogue items will definitely not be accepted,  once these orders have been received  from the Customer.

5    Any performance figures  given  by the Company  are based  on the Company’s experience and  are  figures  that  the  Company   expects  to  obtain  on  testing. Despite  any representation by a representative of the Company  to the contrary, the Company  is under  no liability  whatsoever for damages  for failure  to attain such performance figures.